Privacy Policy

Welcome to Make The Link Limited ("we," "us," or "our"). We respect your privacy and are committed to protecting your personal data in accordance with Jamaica's Data Protection Act (2020) and other applicable international laws. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, https://www.makethelinkja.com, and use our freelancing platform that connects Jamaican and international clients with skilled Jamaican freelancers. By accessing or using our website, you agree to this Privacy Policy. If you do not agree, please discontinue use of our services.

We collect the following categories of information to deliver and improve our services:

• Personal Information: name, email, phone, address, payment info, portfolio, verification documents
• Automatically Collected Information: IP address, browser, device data, site activity
• Cookies and Tracking Technologies: to improve performance, personalization, and analytics

We use your information to create accounts, connect freelancers and clients, process payments, provide customer support, communicate updates, improve services, and comply with legal obligations.

For users in jurisdictions requiring legal basis, we rely on contractual necessity, legal obligations, legitimate interests, and consent (for marketing).

We do not sell or rent your information. We may share data with your consent, trusted service providers, or where required by law. All third parties are required to handle your data securely.

We retain your data only as long as necessary to provide services, comply with legal obligations, and resolve disputes.

You may request access, correction, deletion, restriction, or portability of your data. You may also withdraw consent for marketing. Contact us at info@makethelinkja.com.

We use administrative, technical, and physical safeguards to protect your information. However, no system is completely secure.

Your data may be processed or stored outside Jamaica. We ensure all transfers comply with data protection standards.

Our services are not directed toward individuals under 18. We do not knowingly collect data from minors.

By opting in, you agree to receive promotional content. You may opt out anytime by contacting info@makethelinkja.com.

We are not responsible for the privacy practices of third-party sites linked on our website.

We may update this policy periodically. Continued use of our services constitutes acceptance of the updated policy.